Five-year international warranty • Complimentary insured delivery & returns • Private appointments available
CHRONOS
Client care

Delivery & returns

Insured delivery, signature handling, and a clear return process for high-value watches.

Delivery

Complimentary insured shipping

All Chronos demo orders include tracked, fully insured US delivery with signature required. Standard delivery is shown as 2–4 business days.

Priority delivery

Next-business-day delivery is available at checkout for a demo $45 fee. Boutique collection is also available.

International

The template is ready for localized tax, duty, currency, and address rules, while this demo storefront uses US pricing.

Returns

30-day review period

Unworn watches may be returned within 30 days with protective films, accessories, warranty materials, and packaging intact.

Secure return

A production implementation can generate an insured label and require carrier acceptance scanning before the shipment enters the return workflow.

Inspection & refund

Returned watches are inspected before refund. Any sizing marks, engraving, or bespoke strap work can be handled according to your final store policy.